Contact information

Contact Our Team

For product questions, order assistance, returns and technical support, email primerouteshop@gmail.com. Please include your order number where applicable.

Company Information

PRIMEROUTE COMMERCE (HK) LIMITED

Room A5, 7/F, Star House, 34 Ashley Road,
Tsim Sha Tsui, Kowloon, Hong Kong

Dispatch Warehouse

YUNDA SRL (B202)
Via Raffaello Sanzio 22
20054 Segrate (MI)
Italy

The address above is our dispatch warehouse. Please obtain approval and return instructions from our team before sending any product back.

Customer Support

Warranty & Technical Support
Return and Exchange Policy
Shipping & Dispatch